Privacy policy

Privacy and cookie policy

This Privacy Policy describes how Rondin (the "Site" and any variation of the personal pronoun "we") collects, uses, and discloses your personal information when you visit the Site, use our services from the Site, make a purchase from rondin.eu (the "Site"), or otherwise interact with us in connection with the Site (collectively, the "Services"). For purposes of this Privacy Policy, the term "User" means a user of the Services, whether a customer, website visitor, or other individual whose information we collect under this Privacy Policy.

Please read this Privacy Policy carefully.

Administrator

  1. The controller of personal data within the website www.rondin.eu, within the meaning of Article 4(7) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR), is Wioletta Taratuta, conducting business activity under the name Wioletta Bronisława Taratuta, Tax Identification Number (NIP) 7551858337, with its registered office in Wrocław, Józefa Pankiewicza 26 street .

  2. Pursuant to Article 32(1) of the GDPR, the Controller complies with the principle of personal data protection and applies appropriate technical and organisational measures to prevent accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to personal data processed in connection with its business activities.

  3. In matters related to personal data protection and broadly understood privacy, you can contact us at hello@rondin.eu.

Changes to this Privacy Policy

We may update this Privacy Policy to reflect, among other things, changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and then update the "Last Updated" date of this Privacy Policy and take any other steps required by applicable law.

Collection and use of User's personal information

To provide the Services, we collect personal information about you from various sources, as defined below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

Personal information collected

The types of personal information we collect about you depend on how you interact with the Site and use our Services. We use the term "personal information" to refer to information that identifies, relates to, describes, or is reasonably likely to be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information collected directly from the User

Information you provide directly to us through our Services may include:

  • Contact details, including the User's name, address, telephone number and email address.
  • Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information, including your username, password, security questions, and other information used to keep your account secure.
  • Customer service information, including information you include in your communications with us, such as when you send a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You are not required to provide such information, but doing so may prevent you from using or accessing those features.

Collecting useful information

We may also automatically collect certain information about your interaction with the Services (“ Usage Data ”). We may use cookies, pixels, and similar technologies (“ Cookies ”) for this purpose. Usage Data may include information about your use of and access to the Site and your account, including device information, browser information, network connection information, IP address information, and other information regarding your interactions with the Services.

Information obtained from third parties

We may also obtain information about you from third parties, including vendors and service providers, who may collect information on our behalf, such as:

  • Companies that operate the Site and Services, such as Shopify.
  • Our payment processors collect payment information (for example, bank account, credit or debit card information or billing address) to process your payments to fulfill your orders and provide you with the products or services you have requested and to fulfill our obligations under our contract with you.
  • When you visit the Site, open or click on emails we send you, or interact with the Services or our advertisements, certain information may be automatically collected by us or third parties we partner with using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.

Any information we obtain from third parties will be processed in accordance with this Privacy Policy. Please also see the section below titled Third-Party Sites and Links.

Use of User's Personal Information

  • Providing Products and Services. We use your personal information to provide you with the Services, to fulfill our contract with you, including processing your payments, fulfilling your orders, sending you notifications related to your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and otherwise managing your account, fulfilling shipping, facilitating returns and exchanges, and providing other features related to your account. We may also enhance your shopping experience by allowing Shopify to align your account with other Shopify services you may choose to use. In such cases, Shopify will process your information as described in its Privacy Policy and Consumer Privacy Policy.
  • Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as sending you marketing, advertising, and promotional information by email, text message, or postal mail, and displaying advertisements for products or services. This may include using your personal information to better tailor our Services and advertising on the Site and other websites. If you are a resident of the European Economic Area (EEA), the legal basis for these processing activities is our legitimate interest in selling you our products, pursuant to Article 6(1)(f) of the GDPR.
  • Security and Fraud Prevention: We use your personal information to detect, investigate, and take appropriate action regarding potential fraudulent, illegal, or malicious activity. If you choose to use the Services and register an account, you are responsible for ensuring the security of your account credentials. We strongly recommend that you do not share your access details, including your username and password, with anyone. If you believe your account has been compromised, please contact us immediately. If you are a resident of the European Economic Area (EEA), the legal basis for these data processing activities is our legitimate interest in ensuring the security of our website for you and other customers, pursuant to Article 6(1)(f) of the GDPR.
  • Communicating with Users and Improving Services. We use your personal information to provide you with appropriate service and improve our Services. It is in our legitimate interest to respond to your needs, provide you with effective services, and maintain a business relationship with you in accordance with Article 6(1)(f) of the GDPR.

Cookie files

Our Site, like many other websites, uses cookies. For more information about the Cookies we use in connection with Shopify's operation of our store, please visit https://www.shopify.com/legal/cookies . We use Cookies to provide and improve the Site and Services (including remembering your actions and preferences), perform analytics, and better understand how you interact with the Services (for our legitimate interests in administering, improving, and optimizing the Services). We may also allow third parties and service providers to use Cookies on the Site to better tailor services, products, and advertising on the Site and other websites.

Most browsers automatically accept cookies by default, but you can set your browser to remove or reject cookies using your browser controls. Please note that deleting or blocking cookies may negatively impact your user experience and may cause some Services, including certain features and functionality, to not function properly or be unavailable. Furthermore, blocking cookies may not fully prevent us from sharing information with third parties, such as our advertising partners.

Disclosure of personal information

In certain circumstances, we may disclose your personal information to third parties for contract purposes, for lawful purposes, and for other reasons subject to the terms of this Privacy Policy. These circumstances may include sharing your personal information:

  • Vendors or other third parties who perform services on our behalf (e.g., IT management services, payment processing, data analysis, customer service, cloud storage, fulfillment and shipping).
  • Business and marketing partners to provide services and display advertisements to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
  • When you direct us to disclose or otherwise consent to our disclosure of certain information about you to third parties, such as for the purpose of shipping your products or in connection with your use of social media widgets or login integrations, with your consent.
  • To our affiliates or otherwise within our group of companies, in our legitimate interest in running a successful business.
  • In connection with a business event such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, or the rights of our users or others.

We disclose the following categories of personal information and sensitive personal information about you for the purposes set out in the sections "How We Collect and Use Your Personal Information" and "How We Disclose Your Personal Information" above:

Category Recipient categories
  • Identification information, such as basic contact details and certain order and account information.
  • Commercial information, such as order information, purchase information, and customer service information
  • Information relating to the internet and similar network activity, e.g., Usage Data
  • Geolocation information, e.g. locations determined based on IP address or other technical means
  • Vendors and third parties who perform services on our behalf (e.g., internet service providers, payment processors, fulfillment or customer service partners, and data analytics providers)
  • Business and marketing partners
  • Affiliates/Affiliates

We do not use or disclose your sensitive personal information without your consent or for the purpose of inferring characteristics about you.

With your consent, we share your personal information for advertising and marketing purposes in the following ways.

Third-Party Sites and Links

The Website may contain links to websites or other online platforms operated by third parties. If you use these links to visit websites that are not owned by our affiliates/partners, please review the privacy and security policies and other applicable terms and conditions of those websites. We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness, or reliability of the information contained therein. Information you post in public or semi-public areas, including information you share on third-party social media platforms, may also be visible to other users of the Services or those platforms without any restrictions on their use set by us or the third party. Our inclusion of such links does not, in itself, imply any endorsement of the content on such platforms or their owners or operators, unless otherwise specified within the Services.

Children's data

The Services are not intended for use by children, and we do not knowingly collect any personal information from children. If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the details provided below to request deletion of that information.

As of the Effective Date of this Privacy Policy, we have no actual knowledge that we “share” or “sell” (as those terms are defined under applicable law) personal information about anyone under the age of 16.

Security and retention of user information

Please note that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Furthermore, any information you send us may not be secure during transmission. We recommend that you avoid using unsecure channels to transmit confidential or sensitive information to us.

The length of time we retain your personal information depends on various factors, including whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or otherwise enforce applicable agreements and policies.

User Rights

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute and may only apply in certain circumstances, and where permitted by law, we may deny your request.

  • Right to know/right to access your personal information . You may have the right to request access to the personal information we hold about you, including how we use and share your information.
  • Right to delete personal information . You may have the right to request the deletion of personal information we hold about you.
  • The right to rectification of personal information . You may have the right to request rectification of inaccurate personal information we hold about you.
  • The right to portability of personal information . You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and subject to certain exceptions.
  • Right to Opt Out of Sales, Sharing, or Targeted Advertising . You may have the right to prevent us from "selling" or "sharing" your personal information or to opt out of processing your personal information for purposes that constitute "targeted advertising," as that term is defined under applicable privacy laws. Please note that if you visit the Site with the GPC opt-out preference signal enabled, then, depending on your location, we will automatically treat the signal as a request to opt out of the "sale" or "sharing" of information for the device and browser you use to visit the Site.
  • Restriction of processing . You may request that we cease or restrict the processing of your personal information.
  • Withdrawing consent . Wherever we require consent to process your personal information, you may have the right to withdraw that consent.
  • Appeal . If we refuse your request, you may have the right to appeal our decision. To do so, you must respond directly to our refusal.
  • Managing your communication preferences . We may send you promotional emails, and you can opt out of receiving them at any time by using the unsubscribe option in our emails. If you opt out, we may still send you non-promotional emails, such as messages about your account or orders.

You may exercise any of these rights when set out on the Site or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. Before responding substantively to your request, we may be required to collect information from you (e.g., email address or account information) to verify your identity. Subject to applicable law, you may designate an authorized representative to submit a request on your behalf to exercise your rights. Before accepting such a request, we will require the representative to provide appropriate authorization to act on your behalf, and we may also require you to verify your identity directly with us. We will respond to your request in a timely manner, consistent with applicable law.

Complaints

If you have a complaint about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision (by contacting us using the contact details provided below) or to lodge a complaint with your local data protection authority. A list of the relevant data protection supervisory authorities in the EEA can be found here .

Foreign users

Please note that we may transfer, store, and process your personal information outside of your country of residence. Your personal information is also processed by employees and third-party service providers and partners in those countries.

If we transfer your personal information outside of Europe, we will rely on recognised data transfer mechanisms, such as the European Commission's Standard Contractual Clauses or any equivalent document adopted by a competent authority in the United Kingdom, unless the data is transferred to a country that has been recognised as providing an adequate level of protection.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or to exercise any of your rights, please contact us by phone or email at hello@rondin.eu or write to us at Rondin ul. Józefa Pankiewicza 26 , 51-639 Wroclaw, PL.

For the purposes of applicable data protection law and unless expressly stated otherwise, we are the controller of your personal information.